FAQ

Basics

What is Barbet?

Sparkling waters that bring together well-loved ingredients to create unexpected and refreshing blends.

How do you say Barbet?

Bar-bet. Like you are making a bet at a bar on which flavour your friend will like more. 

Is it sweetened or have a sweet taste?

We don’t add any sugar or any other sweetener to the waters, but the natural extracts that add the flavour provide a crisp and refreshing taste, in addition to the crispness of the natural bubbles.

How much sugar does Barbet contain?

No sugar added. Barbet is not a switch from alcohol to a sugar high. Only natural ingredients and plants in your drink. Barbet contains 6g of naturally occurring sugar per can.

How do I drink Barbet?

Barbet can be sipped on its own right out of the can or used as a mixer for a spritz or cocktail for those who want to shake things up.

Can I mix your sparkling waters with alcohol?

If you're of legal drinking age, yes. Any of our flavors make a great mixer or cocktail ingredient. Cheers!

How is a can of Barbet only 40 calories?

After a long taste testing and tweaking process, we found that 40 calories is the goldilocks number that allows our sparkling water to be naturally flavourful without the chemicals or that weird fake sweetener taste.

What makes your flavours premium?

“Everyday" flavors are a dime a dozen and often have chemical stabilizers that give them an unnaturally long shelf-life and an artificial taste. Our flavors are all proprietary recipes, made with carefully selected flavor combinations derived directly from nature. Our sparkling waters are then pasteurized to retain their natural freshness without the chemicals.

Anthocyanin's sound scary. What are they?

We know, it does sound like something out of a Netflix murder documentary, but anthocyanin, often referred to as a “superfood,” are the pigments that give red, purple, and blue plants their rich colouring. In addition to acting as antioxidants and fighting free radicals, anthocyanin may offer anti-inflammatory, anti-viral, and anti-cancer benefits. So go ahead and crack another can.

Where can I buy Barbet?

As we gain our footing, orders can be picked up between 10 am and 4 pm Monday - Friday in downtown Toronto (Queen and Ossignton). Orders placed after 2 pm Monday - Friday will be ready the following day. 

Please click here to order.

Are your products pasteurized?

All Barbet beverages are fully pasteurized to comply with food/beverage safety regulations.

How can I stay up to date on new products and releases?

Sign up for our newsletter here. We promise not to come on too strong.  

I am vegan, can I drink Barbet?

You bet you can! (proud pun moment).

How can I stock Barbet in my store?

We’re so glad you asked! Take a look at our wholesale page, here and e-mail hydrate@drinkbarbet.com if you have any questions at all! We can’t wait to chat.

Can I recycle your cans and packaging?

Definitely. We encourage you to recycle or reuse any of our packaging. To help recycle more efficiently, remember to break down those boxes and remove the outer sleeves off of the cans.

Can I buy in bulk?

We do love a good party! Absolutely. Click here if you would like more than 3 cases. Just for inviting us, we will also give you a 10% discount and drop them off to you for free (in Toronto). 


Payment

What forms of payment do you accept?

All major credit cards and PayPal.

When will my credit card be charged?

Your credit card will be charged immediately upon completion of your order.

Will I receive tracking information for my order?

Yes, all online orders receive an e-mail notification containing a tracking number after your order ships.

What is your return policy?

Unfortunately, we don’t accept returns of products or do exchanges of products. If your order was damaged in transit, or if you’ve received the wrong Barbet order, please reach out to our customer service team immediately by emailing hydrate@drinkbarbet.com

How do I cancel or edit my one-time order?

Due to the fact that our orders process quickly, we are unable to cancel or make any changes to your order once it has been placed.

What do I do if I have issues with my order?

Please contact hydrate@drinkbarbet.com with any questions or issues with your online order and a team member will get back to you promptly.

Shipping

When will my order ship?

Within 1 to 3 days.

Where do you ship?

Right now we are shipping locally in Toronto with plans to expand as we grow. We also offer local pick up in downtown Toronto.

Regular™

What is a Regular™?

It's an easy, no-commitment way to ensure your fridge is always stocked. Make changes, swap flavours, pause or cancel anytime in your Account. 

How much does becoming a Barbet Regular™ cost?

Becoming a Regular™ is free to join. 

What is included in Regular™ status?

Becoming a Regular™ means monthly, flexible ordering, free shipping, exclusive Merch and event Invites, and more. 

How do I change my selection?

Go to the Regulars™ section on the website to change your account settings and delivery preferences.

Can I pause or cancel my membership?

You can skip, pause or cancel your Regular™ status at any point and swap or add flavours ’til your heart (and palate) is content.